Facilitated mapping day
A single day on the wall. Your team names every screen of a path while we keep the arrows honest and the jargon off the cards.
One working day · Day rate RM 3,200
Journey work we take on
Choose the shape of work that matches how far you need to walk. All of it is human-led user journey analytics, delivered as facilitated sessions and a written map.
We do not sell access to a product. You commission a walk through a named app, with a named task, and you receive notes you can act on with your own designers and engineers.
Full journey audit
A complete walk of one primary task, from first open to a finished action, with a screen-by-screen map and a written account of stalls.
Ten working days · Fixed fee from RM 8,400
Seasonal journey health check
A returning look at a path you already mapped, to see what drift, new prompts, and forgotten dead ends have appeared.
Three working days, up to four times a year · RM 2,600 per visit
Single-release path review
Before a version ships, we walk the changed screens against the old path and list what a returning person will not recognise.
Four working days · From RM 3,800 per release