Facilitated mapping day
A single day on the wall. Your team names every screen of a path while we keep the arrows honest and the jargon off the cards.
George Town · user journey analytics
Every tap is a footstep. We walk the path with you.
User journey analytics at Page Meadow Hub means sitting with the actual screens people meet, not summarizing them from a distance. We trace first open, hesitation, dead ends, and the last action that finishes a task.
What we actually sit down and do
Page Meadow Hub traces how a person moves from the first screen of an app to a finished task. We name each step, mark where people stall, and hand back a walkable map plus a written account of the journey.
Full journey audit
A complete walk of one primary task, from first open to a finished action, with a screen-by-screen map and a written account of stalls.
Seasonal journey health check
A returning look at a path you already mapped, to see what drift, new prompts, and forgotten dead ends have appeared.
Single-release path review
Before a version ships, we walk the changed screens against the old path and list what a returning person will not recognise.
Paper maps before slide decks
In George Town we still start with sticky notes on a wall. Each note is a screen. Arrows are taps, waits, and returns. Only after the wall is honest do we write the audit. That habit keeps user journey analytics tied to what a person actually sees, not to a chart that hides the stall.A note from a recent walkthrough
They walked our grocery checkout as if they had never seen the shop. The report named the exact screen where people set the bag down and left. We had been arguing about the payment brands instead.
Farah L., retail app lead, Penang